NEW Phone Scam Alert
Groton Utilities has issued a telephone scam alert as customers are currently receiving unsolicited telephone calls threatening to shut off their electricity. The callers are claiming to be the utility company and are “demanding” cash and/or gift cards within one hour or your services will be shut off. Also be aware that these calls are often coming from the phone number 860-341-5389 X 311.
Groton Utilities recommends that you always ask for identification of any caller and their telephone numbers. You can always call us directly at our Customer Service Center at 860-446-4000 to confirm the legitimacy of any unsolicited calls to your residence or business.
Groton Utilities will not disconnect a customer’s service without following our policies and procedures which insure a proper review of a customer’s account and reasonable opportunities to pay a delinquent account.